Yorkshire-based car dealership Spencer Flint Automotive Limited have announced the launch of their second business offering, which will see them extend their 20 years of expertise into a B2C retail offering. The move comes after the business has seen a spike in demand for a tailored and personalised retail buying experience.
Following what has been a successful two years, dynamic duo Phil and Natalie, Directors of Spencer Flint Automotive, have decided to open a fully bespoke retail arm of the business.
They are offering an appointment only, 1-2-1 experience, to fully understand the customers requirements and to ensure that their every need is catered for. Set within rolling Yorkshire countryside, the facility is designed to have a boutique, premium feel and promises to offer a completely customer-centric experience. Alongside this, there will also be the option of buying a vehicle online or over the phone and having it delivered anywhere in the UK.
Phil and Natalie spotted a gap for a more customer-centric service which will be run alongside their stellar B2B trade offering. With 20 years of expertise, the company expects to see a large take-up as people are looking for less of a ‘one size fits all’ service and more of a bespoke and personalised offering.
The physical showroom will offer both an in and out-of-hours service, offering customers flexibility to shop the company’s range of cars or discuss the opportunity of sourcing a vehicle, if they are looking for something specific. Alongside this, the brand will extend its customer promise of a quibble-free service with no hidden fees or gimmicks, with their nationwide drop-off available across all new and existing services.
Phil Johnston, Director comments “We have seen a need for a more personal and tailored service around the purchase of a vehicle. I have lost count of the number of customers who feel that their needs are not fully met. The feedback is predominantly that they would favour a consultative approach to being a cog in a sales process, which is what we aim to provide. As the business has grown, now felt like the right time to launch our retail offering.
“We are absolutely confident that our refreshing approach, years of experience, premium facilities and bespoke solutions will blow a typical showroom experience out of the water.”
Natalie Flint, Director comments “One of the reasons we know Spencer Flint Automotive Limited has done so well since opening is our client-first approach. When people utilise our service they are dealing directly with us and are getting first-hand use of over 20 years of experience. By opening this retail space, we can really bring that service to life - in real life! We are excited to see what magic we can bring to life for our customers in the next year.”
About Spencer Flint Automotive Limited:
Spencer Flint Automotive Limited are a family run company, based in the rolling green countryside of North Yorkshire. They specialise in retailing only the very best examples of prestige, luxury and sports cars on the market. They are well respected within the industry and have over 20 years’ experience offering the very best in customer service and attention to detail.
They are FCA accredited and offer competitive, tailored finance solutions as well as transparent friendly advice to assist you on your car buying journey. In the event that they don’t have the exact vehicle that you require in stock, they offer a vehicle sourcing service and can procure great value vehicles to suit any budget and taste. They are also able to offer a quibble- free buying service with no hidden fees or gimmicks; they can settle outstanding finance and offer a nationwide collection and delivery service. Spencer Flint Automotive operates on an appointment only basis. You can find their typical opening times on their website, however they are happy to accommodate should an out of hours appointment suit you better. Buying a car should be an enjoyable experience and this way they can ensure you have their full attention.
Please call to book an appointment before you set off to avoid disappointment. If you need help with directions, or collection from the train station, please give them a call. They are based in North Yorkshire close to Wetherby, York and Harrogate.
Contact us
Spencer Flint Automotive
Instagram: @spencerflint_automotive
Facebook: Spencer Flint Automotive Limited
Email: phil@spencerflint.co.uk
Call us on 01937 208802